Things to consider when considering mediation in Australia 

March 10, 2026

Kelly Neighbour

Choosing mediation is often the first real step toward resolving a conflict on your own terms in a fair and reasonable fashion. Whether you are working through a family separation, conflict within the family, a business disagreement, or a workplace issue, the Australian legal landscape has evolved to prioritise more private and collaborative pathways such as mediation, that avoid time in court, the higher expense of legal counsel, and lengthy resolutions. 

It is more important than ever to understand exactly how the mediation process works before you begin. 

If you’re looking for a clearer way forward that can provide swifter conflict resolutions that satisfy all parties, here are some essential things to consider when weighing up mediation in Australia. 

The Gold Standard of AMDRAS Accreditation 

The first thing you should check before engaging in mediation services is the accreditation of your mediator. You might’ve heard of the old NMAS system, but that’s been replaced by the Australian Mediator and Dispute Resolution Accreditation Standards, or AMDRAS. This system ensures your practitioner is not only trained, but also meets modern, professional benchmarks for ethics and skill. it is a higher bar that reflects the complexity of modern disputes. 

Family Dispute Resolution Accreditation 

If you are seeking resolution to a family dispute, make sure you check that your practitioner is registered with the Attorney General’s Department as a Family Dispute Resolution Practitioner (FDRP). A qualified FDRP is specially trained to assist you to negotiate just and equitable outcomes relating to property settlements and parenting arrangements. Only a qualified FDRP can issue a ‘section 60I certificate’ in situations where mediation is inappropriate or unsuccessful. 

The Legal Shield of Confidentiality 

One of the most powerful aspects of Australian mediation is the protection of your privacy. Generally speaking, what you say in the mediation room will be protected by specific legal rules that keep your discussions private.

This means, when in a session with your chosen mediator, you can be honest about your needs, offer creative solutions, and speak freely without the fear that your words will be used as evidence against you if the matter eventually goes to court. This confidentiality creates a safe space where real breakthroughs often happen, allowing parties to settle disputes that’ve seemed impossible to resolve just hours earlier. 

You Maintain Control of the Outcome 

A common misconception is that a mediator acts like a judge. In reality, a mediator has no power to force a decision on you or the other party. They are there to facilitate a discussion and assist you to broker a satisfactory agreement. The entire process is voluntary, and you retain the final say on any agreement reached. 

This shift in the power dynamic is what makes mediation so effective for Australians. Instead of a judge imposing a rigid legal order, you and the other party can design a custom solution. This might include flexible parenting schedules, unique business arrangements, or specific communication plans such as ongoing parenting coordination that a court simply would not have the jurisdiction to create. 

Weighing the Time and Financial Investment 

It is no secret that the Australian court system is under immense pressure, with many cases taking years to reach a final hearing. The financial and emotional cost of that wait can interfere dramatically with day-to-day life. 

Mediation is a far more efficient investment of your time and resources. Most sessions are completed in one to two sessions. When you’re considering the cost of mediation, think about the value of your time and the peace of mind that comes with reaching a conclusion sooner rather than later and getting back to your life. 

Preparation is the Key to Success 

The most successful mediations are the ones where both parties arrive fully prepared. This means more than just knowing your side of the story. It is often helpful to negotiate from a position of knowledge rather than emotion. Having your documents organised and a clear list of goals will help you make the most of the mediator’s expertise. For example, in a property mediation you should arrive with a clear understanding of your financial position, your main priorities, where you might be able to negotiate or drop a desired outcome, and your best alternative if an agreement is not reached. You should always have legal advice prior to attending mediation for property settlements.

Determining if the Process is Suitable 

While mediation works for the vast majority of disputes, it is not always the right path. Mediators are trained to assess for suitability, especially in cases involving power imbalances or safety concerns. If mediation is not appropriate for you or your circumstances, your practitioner will guide you on the next steps to ensure your interests and safety are protected. For most people, however, it remains the most reasonable, fair, and effective way to shut the door on a difficult chapter and move forward. 

Frequently Asked Questions 

What is a section 60I certificate? 

A section 60I certificate is required by the court to demonstrate that you have attempted mediation. Sometimes a section 60I certificate will be issued where the FDRP assesses the matter to not be suitable for mediation. The certificate is also evidence that parties have attended mediation without a successful resolution. 

What happened to NMAS? 

The National Mediation Accreditation System was the previous standard. It has been updated and replaced by AMDRAS to ensure Australian mediators meet more rigorous and modern professional standards. 

Is a mediation agreement legally binding? 

The agreement itself is not automatically a court order, but it becomes a binding contract once signed. In family or commercial law, most people choose to have their agreement turned into formal consent orders by a court to give it extra legal weight. 

Do I have to be in the same room as the other person? 

In recent times one of the most common forms of mediation is online via video link. If delivered in person, many mediators can offer solutions where you stay in separate rooms and the mediator moves between the two parties. 

How long does the process take? 

While every case is different, most mediations resolve within a session or short series of sessions,.This is significantly faster than the months or years you might spend waiting for a court date. 

What if we can’t agree on everything? 

Even if you don’t settle the whole dispute, mediation often helps narrow the issues. You might agree on eighty percent of the problem, leaving only a small portion for further legal discussion, which still saves you a lot of time and money.

Take Control of Your Resolution 

If you are ready to find a solution that works for your life, we are here to facilitate that conversation. Kelly Neighbour is fully accredited under the latest AMDRAS standards, FDRP qualified, and is committed to helping you reach a fair and lasting agreement. Call us today to discuss how we can help you move forward. 

* Legal disclaimer: This article is for information purposes only, it does not constitute legal advice.

author avatar
Kelly Neighbour
Kelly Neighbour, of Kannen Mediation, is a fully accredited Australian mediator who specialises in family dispute resolution, workplace mediation, elder mediation, and divorce coaching. Services are offered in Sydney and online from anywhere in Australia.